Privacy Policy
Opt-In Process for Cleaning Services:
Riverdale Dirtbusters Cleaning LLC Terms and Conditions / Privacy Policy Riverdale Dirtbusters Cleaning LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:
- Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
- Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.
- Data Security: We protect your data with secure storage measures to prevent unauthorized access.
- Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
- MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
- Messages are recurring, and message frequency varies.
- Contact Riverdale Dirtbusters Cleaning LLC at 718-873-5637 or riverdale.dirtbusters@gmail.com for HELP or to STOP receiving messages. • Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or CANCEL to riverdale.dirtbusters@gmail.com or 718-873-5637. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
- You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
- Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Riverdale Dirtbusters Cleaning LLC will not sell, rent, or share the collected mobile numbers.
- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.
Introduction
Riverdale Dirtbusters Cleaning LLC values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, visit our website, or interact with us and more.
Below is an outline for a privacy policy to help clients understand how their data will be handled. Effective Date: 01.04.2020
1. Introduction
At RiverdaleDirtbustersCleaningLLC, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our cleaning services. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
● Personal Identification Information: Name, phone number, email address, billing information.
● Service-Related Information: Address, cleaning preferences, special instructions, feedback.
● Payment Information: Credit card or payment details processed through secure channels.
● Communication Preferences: Whether you consent to receive marketing messages, service updates, and offers.
3. How We Use Your Information
We use your personal data for the following purposes:
● To provide cleaning services and manage your requests.
● To process payments and billing.
● To send service reminders, updates, and promotional offers (if you have opted in).
● To improve customer experience by analyzing feedback and service requests.
● To comply with legal obligations and protect our rights.
4. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and restricted access to personal data. We also ensure that all payment transactions are processed via secure third-party gateways.
5. Data Sharing
We will not sell, rent, or trade your personal data to third parties. However, we may share your data with trusted service providers who assist us in delivering our cleaning services. These third parties are contractually obligated to keep your data confidential and only use it for the purposes of delivering our services.
We may share your information with:
● Service Providers: Third-party vendors for payment processing, IT support, and marketing services.
● Legal Authorities: When required by law, court orders, or regulatory compliance.
● Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred.
We will not share your mobile information with third parties for marketing purposes without your explicit consent. To opt out of future communications, please reply ‘STOP’ to any message you receive from us or contact us at Riverdale.dirtbusters@gmail.com. You may receive messages weekly or monthly. Massage and data rates may apply. To obtain help please text ‘Help’ for assistance.
Examples of third parties we may share data with include:
● Payment processors.
● Cleaning service suppliers or contractors.
● Marketing and communication platforms (if opted in).
● Legal authorities if required by law.
6. Your Rights
You have the right to:
● Access the personal data we hold about you.
● Correct any inaccurate or incomplete data.
● Request the deletion of your data (under certain conditions).
● Withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at Riverdale.dirtbusters@gmail.com
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations. Once no longer needed, your personal data will be securely deleted.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do, we will post the revised policy with the updated date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and analyze usage. You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
11. Insurance Coverage and Damage
Liability Warning
Riverdale Dirtbusters Cleaning LLC carries liability insurance to cover accidental damages that may occur during our cleaning services (our company must be notified no later than 24 hours after damage occurs). However, our insurance does not cover:
● Pre-existing damages or wear and tear to items or property.
● Items of high value, including but not limited to antiques, electronics, jewelry, or fragile decorations.
● Incidents resulting from conditions beyond our control, such as structural weaknesses or faulty installations.
Clients are encouraged to notify us in advance of any fragile or valuable items that require special care. While we take every precaution to ensure quality service, we are not responsible for damages beyond our policy coverage. Clients assume full responsibility for securing or relocating valuable and delicate items before service begins.
12. Any claims regarding the quality of the cleaning must be made not later than 24 hours after the cleaning is performed.
13. Upon Client’s request we bring our own supplies. All our products are tested to provide quality results.
14. Payments of commercial businesses must be submitted according to the agreements or contracts, otherwise penalties or late fees will be placed. Payments of residential accounts will have to be submitted the same day or not later than two days after the cleaning, otherwise late fees will be applied. In addition, where required by law, we will collect applicable taxes.
15. For residential clients:
We cannot move heavy furniture, but we will insure cleaning of any visible and reachable places
If your pets are afraid of vacuums or overly friendly and will not allow us to do our work, we do ask that they be placed in areas that we are not working in. We do not clean litter boxes, feces, or urine. If during your home service you change your requested Services or a cleaner confirms that the home details as provided by the client are incorrect or false, we may amend the initial
quote and charge an adjusted home service fee based on the true details of the home and the conditions in the home. Cleaning is by appointment only.
Contact Us
If you have any questions regarding this Privacy Policy or how we use your data, please contact us. Riverdale Dirtbusters Cleaning LLC
www.riverdaledirtbusters.com
By using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.
- All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.